Privacy Policy

Our Privacy policy discloses that QuickBooks Support is committed to protecting the privacy of customer and the services availed by them. We want you to know how we collect, use and disclose personal and other information which QuickBooks Support receives in connection with the technical support services we provide to the users.

1- Information Collection

we are only one sole owner of the information gathered via phone, email, and website at various intervals.Some information customer provides themselves such as when requested by a form or on the phone.Other information might be collected through our computer and diagnostics to provide the services. During registration, a customer is required to provide basic information such as name, email address, and telephone number.We normally collect information in order to contact you regarding the services you have requested for. When you register for the services then we use payment information to complete the transaction.

2- Control of Personal Information

Personal information provided to us can be changed, confirmed or updated via email.We will use your contact details to contact you regarding the product or services you have requested. We also collect information using logging and cookies, such as IP addresses, which can sometimes be correlated with personal information. this may include renewal notifications, special offers, re-registration, and surveys on improving our services.

3- Security of the information

We are committed to keep all your personal data secured and to achieve this, we use a range of technologies and procedures.Your information helps us to provide personalized support and to update our support tools and enhance our support products lists. You can view and edit your information that identifies you online through service. You have a choice about the use of information that identifies you, marketing communications you receive from us, and our use of cookies and other tracking technologies.

4- Cookies

We use cookies and other persistent identifiers to increase your experience and gather information about visitors and visit our site. We combine usage data collected from Cookies with that of other users to improve your and other customer’s experience. Information on changing your browser settings to opt out of Cookies can be found in your settings. Basically, Cookies are small files that a site or its service provider transfers to your devices hard drive through your web browser that allows this site’s or service provider’s systems to distinguish your browser and remember certain data. We also use Cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experience and tools in the future. Cookies also are used to save your email address and login password for future logins to the site.

5- Log Files

We collect certain information and maintain log files of visitors to our website. Information includes Internet protocol address, internet service provider, browser type, operating system and existing/referring pages. We do not link collected data as personally identifiable information.

6- Children’s Privacy

We do not provide any personal information for children. A Cookies, being a small data files that certain web sites write to your hard drive when you visit them, might contain personal information including a user ID with the help of which the site can track the pages that you have visited. to check out the effectiveness of our navigational structure in helping a customer to reach out the websites information, we use cookies to track user traffic patterns.Under the age of 13 children has provided us with personal information, we will take steps to delete such data from our files. Our QuickBooks services are intended for and directed to adults.

Sharing of Information

We will share your personal information with our partners or third parties only in a way that described in this privacy policy. We may share or transfer your personal information to companies that provide services to help us with our business activities

1) Communication from the site

a) Special offers and updates

Any customer who provide QuickBooks their contact information may receive emails regarding our products, special offers, and other promotions. So we can send a welcome email to all new users and may communicate with them regarding our products and services. A user may occasionally receive emails regarding what’s happening at QuickBooks that may be of interest to them, updates on new products, sales special or information about QuickBooks services.

b) Payment Information

We do not collect credit card information over the phone. The payment information is to be entered only by the user. We may transfer or disclose this payment information to a third party only to the extent necessary in order to complete the payment processing.

c) Customer Service

We respond to and communicate with customer on a regular basis. Each user’s help with making changes to their account, communication to provide requested services, or guidance in placing an order on the website of QuickBooks.

2) Sharing

a) Legal Disclaimer

We make every effort to preserve customer privacy, we may need to disclose customer personal information when required by law. We have a good-faith belief that such action is necessary to execute with a current judicial proceeding, legal process served on our Website.

b) Non-personally Identifiable Information

We can share customer aggregated demographic data with our partners. The aggregate information is not linked to any customer personally identifiable information.

c)Third Party Intermediaries

The privacy policy applies solely to data collected by our sites. In an attempt to provide you with increased value, we may include third party links on our website. We protect the integrity of our website.

d) Business Transitions

In business transition, such as purchase by another company, users personal information will sell a portion of its assets, in most instances, be part of the assets transferred. The customer personally identifiable information will be used in a manner different from that stated the time of collection they will be given a choice not to have their information used in this different manner.

3) Choice

QuickBooks visitors and users who do not wish to receive our promotional communications may receive such communications by clicking the opt-out or unsubscribe link included at the bottom of every promotional message. QuickBooks customer may not opt-out of receiving an invoice, customer service communication, service announcement, although they can deactivate their account.

4) Links

QuickBooks is not responsible for the privacy practices of such other sites. We encourage and guide our customer to be aware when they leave our sites and to read the privacy statements of each and every website that collects personally identifiable information.

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